As Deputy Executive Director of Generations United, Jaia assists the executive director with leadership, management, policy, fundraising, and operational matters. She leads GU's policy work educating Congress on intergenerational issues and provides overall direction for Seniors4Kids. Jaia also coordinates a diverse group of organizations serving on GU's Policy Committee, oversees grassroots outreach efforts, and presents at national and international conferences.

Jaia received her Masters of Social Work from Syracuse University. She is a licensed social worker who has worked in Child Protective Services, refugee resettlement, and in many other capacities with individuals and families from a variety of cultural backgrounds.